Tuesday 29 April 2014

Irish Water - New Contact for Water Services

Clare County Council wishes to advise our customers and the public that as and from Tuesday April 29th 2014, we will not be dealing directly with public queries and complaints in relation to water and waste water services throughout the county.

Instead, you are asked to please ring Irish Water on Lo-Call number 1890 278 278. This is a consequence of Irish Water taking over the role as Water Services Authority. In our capacity as agents for Irish Water, Clare County Council will be tasked with investigating and carrying out any required work but only following instruction from Irish Water. Please be advised that if you do ring the Council offices, we will be unable to transfer your call. Until further notice, we will continue to deal with Group Scheme queries, New Connection queries and Non domestic Billing issues.

Out of Hours queries (Night time and Weekend) will continue to be dealt with as normal by ringing the Council Emergency Service on 087-4169496. Thank you for your assistance and understanding.

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